To order provisions from Biras Provisions in the BVI, simply browse our selection of high-quality goods on our website and add your desired items to your cart. After selecting your items, choose a convenient pickup time and date during the checkout process. Complete your purchase securely, and upon arrival at the main dock, a friendly staff member will greet you with a golf cart to assist in loading your provisions onto your boat. It's a seamless process designed to ensure you have everything you need for your journey through the beautiful waters of the British Virgin Islands.
Where do I pick up my order?
To pick up your order from Biras Provisions, head to the tip of the 300ft Dock attached to Biras Marina, located in the North Sound, neighboring YCCS. This spot is just before the start of the buoys, distinguishing it from the smaller dock further into the bay, reserved for visitors to the restaurant Ikigai or long-term renters. Upon arrival at the designated location, our team will be ready to assist you in collecting your provisions.
How do I get to Biras?
To reach Biras, your options are either by boat or helicopter, as it is exclusively accessible via these means. Situated at the eastern tip of the Island of Virgin Gorda, within the stunning North Sound of the British Virgin Islands, Biras offers a secluded and picturesque destination. Whether you choose to sail in on your own vessel or opt for a scenic helicopter ride, the journey promises to be memorable.
The closest airports are the Beef Island (EIS) airport and the Virgin Gorda (VIJ) airport.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.
What is your pick-up policy?
We only offer pickup. Simply drive your boat up to the dock during the selected delivery time slot and we will get the provisions onto your boat.
What is your return policy?
If you are unsatisfied with any items, the claim must be made upon inspection and the delivery for those items refused. Items must be in their original condition with tags attached and unsealed to be eligible for return. For more information, please refer to our Returns Policy page.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal or Crypto Currency.
Can I cancel my order?
If your order has not yet been packaged, you can cancel it by contacting our customer service team. If your order has already been packaged, you may need to return the items according to our Returns Policy.
Can I return or exchange goods if I am unsatisfied?
You can only reject delivery at the time of handover. Please refer to our return and exchange policy for detailed information.